Wouldn't it be cool if your website answered questions at 2am?
Customers browse at night. This recipe builds a simple assistant that answers their questions using only your information, then books them in.
Answers the same ten questions your team answers every day.
Most enquiries are the same handful of questions: price, availability, location, what to expect.
An assistant trained only on your own information can answer them at any hour and hand over to a human when it should.
What this recipe does
- Answers common questions from your own information
- Hands over to a human when it isn't sure
- Offers a booking link or callback
- Logs questions so you can improve your site
What you get out of it
Your team stops answering the same ten things.
Covers the hours you're closed.
Book people while they're interested.
Use the log to fix your website.
Keep it to general information. It should never give personal advice.
Ingredients
- Your FAQs and service info
- A chatbot tool (e.g. HighLevel or a Claude-based widget)
- Your booking link
- 2 hours
Method
- Gather your answers. Collect your top 20 customer questions and your best answers.
- Write the rules. Use this prompt to set boundaries.Write instructions for a website assistant for my [type] business. It must only answer from the information below, say when it doesn't know, never give personal advice, and offer this booking link: [link].
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